An accessible website is part of the care.

Our conformance target

We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1 (opens in a new tab) at Level AA. WCAG is the widely-adopted international standard for web accessibility.

This is a target we work toward. We do not claim the site is fully conforming or free of accessibility barriers.

What we’ve done

• · Semantic HTML for structure (headings, lists, landmarks).
• · A skip-to-main-content link for keyboard users.
• · Keyboard navigation throughout, including Esc to close the mobile menu and the navigation menus, with focus returned to the control that opened them and kept inside the mobile menu while it is open.
• · A visible focus indicator on interactive elements.
• · Color contrast meeting WCAG AA (4.5:1 for body text, 3:1 for large text and UI components).
• · Descriptive alternative text for content images; decorative images are marked so screen readers skip them.
• · Accessible names on icon-only buttons and links (menus, close controls, logo links).
• · Programmatic labels on disclosure widgets (mobile menu, FAQ accordion) via aria-expanded, aria-controls, and dialog semantics.
• · No auto-playing media or motion required to use the site.
• · Respect for user motion preferences (prefers-reduced-motion honored throughout).

Known limitations

Booking and clinical communication happen on Headway, which is a third-party platform. Its accessibility is Headway’s to describe; please consult Headway’s own materials.

Report a barrier

If you experience an accessibility barrier on this website, please contact us. Describe the page, what you were trying to do, and the assistive technology or browser you were using. That helps us reproduce and fix the issue.

Contact: accessibility@newleafaprn.com. You can also call (321) 450-7856. We aim to respond within five business days.

If you would rather raise it with a regulator, you can file a complaint with the U.S. Department of Justice at civilrights.justice.gov (opens in a new tab).

This channel is not for emergencies or clinical questions. For emergencies, call 911 or the Suicide & Crisis Lifeline at 988. For clinical questions and scheduling, use Headway.

Ongoing work

We review accessibility during design changes and address barriers as they are reported. Feedback is a meaningful part of that work.